Refund Policy

Return and Money-Back Policy

Effective Date: [Insert Date]

At Mobility Masters LLC, we are committed to providing high-quality mobility training programs and services that help you achieve your fitness and movement goals. If, for any reason, you are not satisfied with your purchase, we offer the following return and refund policy:

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1. Digital Products and Online Courses

- Eligibility for Refunds: Refunds for digital products and online courses are available within 14 days of purchase, provided that you have not accessed more than 20% of the course content.

- Refund Request Process: To request a refund, please contact us at [Insert Email Address] with proof of purchase and the reason for your request.

- Processing Time: Approved refunds will be processed within 5-7 business days to the original payment method.

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2. Memberships and Subscriptions

- Cancellation: You may cancel your membership or subscription at any time. Access to the program will remain active until the end of the current billing cycle.

- Refunds for Subscriptions: Refunds for recurring subscriptions are not available once the billing period has begun. To avoid future charges, please cancel your subscription at least 48 hours before the next billing date.

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3. One-on-One Coaching Services

- Eligibility for Refunds: Refunds for one-on-one coaching services are available only if canceled at least 48 hours before the first scheduled session.

- Non-Refundable Services: Sessions that have already been completed or missed due to no-shows are non-refundable.

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4. Refund Exceptions

Refunds may not be granted in the following circumstances:

- Failure to use or engage with purchased services or programs.

- Requests made after the specified refund period.

- Violations of our Terms and Conditions or misuse of our services.

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5. Contact Us

For questions or to request a refund, please contact us at:

Mobility Masters LLC

Email: [email protected]